Privacy Policy

Susan Cook Coaching is committed to providing a holistic, fair and rewarding client/ customer experience.

Collection of your personal information

Our site consists of a range of free to view (public) and subscription-based content.  To access any of our subscription-based content we will ask for some personal information which may include but not limited to a your email address, phone number unique username and password, or provide sensitive information in the recovery of your lost password.

Sharing of your personal information

On occasion we may employ other companies to provide services on our behalf, including but not limited to handling customer support enquiries, processing transactions and marketing. Those companies will be permitted to obtain only the personal information they need to deliver the service.  To ensure your personal information is safe Susan Cook Coaching will take reasonable steps to ensure that these organisations are bound by confidentiality and privacy obligations in relation to the protection of your personal information.

Use of your personal information

Through the use of cookies we track non-personally identifiable information, including but not limited to browser type, version and language, operating system, pages viewed while browsing the Site, page access times and referring website address. We collect this information for the sole purpose of gauging visitor traffic, trends and delivering personalised content to you while you are at this site.

. If our information practices change at some time in the future we will use for these new purposes only, data collected from the time of the policy change forward will adhere to our updated practices.

Changes to this Privacy Policy

Susan Cook Coaching reserves the right to make amendments to this Privacy Policy at any time. If you have objections to the Privacy Policy, you should not access or use the Site.

Accessing Your Personal Information

You have a right to access your personal information, subject to exceptions allowed by law. If you would like to do so, please let us know. You may be required to put your request in writing for security reasons. Susan Cook Coaching reserves the right to charge a fee for searching for, and providing access to, your information on a per request basis.

Contacting us

If you have any questions regarding our policy, please contact us at or